Typical job
Property owners report bed bug activity in
A technician inspects the affected areas, confirms the target pest, and reviews treatment options before work begins. If heat treatment is being considered, the owner can discuss what the inspection shows and what the proposed work involves. The owner gets a clearer picture of the treatment scope and can prepare the unit according to the technician’s guidance. Ask what access is needed and follow any occupant instructions provided for the chosen treatment.
Typical job
Residents notice a bald-faced hornet nest hanging
The crew assesses the reported nest and confirms the pest before selecting treatment. A technician explains the findings and reviews available options with the customer before any work begins. The customer understands the proposed response and can keep people away from the nest area while arranging next steps. Avoid disturbing an active nest and share its location when contacting a pest professional.
Typical job
Homeowners hear scratching and report mouse activity
A technician checks accessible areas for signs of activity, confirms the target pest, and discusses treatment options before work begins. The crew also considers food, water, and clutter sources as part of the service discussion. The customer learns which areas were treated and receives practical guidance for reducing attractants between visits. Note where sounds occur and keep food stored securely to help inform the inspection.